Effective Date: September 2025. Hilton Accommodation (8 Hilton College Rd, Hilton, South Africa) is committed to protecting personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).
Purpose of Data Collection
The accommodation processes personal information for booking confirmations, guest communications, regulatory compliance, and service enhancement.
Lawful Processing
Information is handled fairly and proportionately, limited to what's necessary for service provision.
Categories of Personal Information
Names, identification documents, contact details, booking preferences, securely-processed payments via NightsBridge, and communication records are collected.
Data Subject Rights
Guests may access, correct, or request deletion of their data; object to processing; opt out of marketing; and lodge complaints with the Information Regulator.
Data Security
Physical and digital safeguards include encryption, access controls, and secure protocols.
Data Retention
Records are maintained only as needed; booking documents may be retained seven years per tax requirements.
Information Sharing
Personal data isn't sold; third-party sharing occurs only when necessary for operations.
Breach Notification
Affected individuals and regulators receive prompt notification of security incidents.
Contact
admin@hiltonaccommodation.co.za or +27 71 671 8023